At AMJewelers.com, we want you to have a satisfying shopping
experience. For your convenience, the following payment options are
available: Visa, Mastercard, Discover and American Express. As soon as you place
your order using our easy-to-navigate system, we immediately begin
processing it. Because it is immediate, canceling your order is not an
option. Most orders are processed and leave our facility in as little
as two business days. If for some reason you change your mind after
placing an order, we welcome you to take advantage of our 30-day return
policy, detailed below.
Shipping We use the
most reputable shipping companies to deliver your purchase in a timely
manner. We deliver to street addresses ONLY in the continental United
States, Hawaii, Alaska and Canada using private carriers. Shipments
WILL NOT be made to PO Box destinations. We use UPS as our main
shipping provider. If you cannot receive a package by UPS please
contact us at 732-388-4292 and we can discuss the proper shipping
for your area.
Security/Insurance Protection
When
your order is shipped from our facility, you will receive an email with
the tracking information. All packages are fully insured at no
additional charge to you and may at the descretion of UPS require a
signature upon delivery.
Shipping Options
Please note that the shipping times stated below are in addition to the processing time. ( Processing time is usually two business days )
SHIPPING OPTION
CHARGE
In-Store Pickup
Free
UPS Standard (under $500)
$9.95
UPS Standard (over $500)
Free
USPS (under $500)
$14.95
USPS (over $500)
$4.95
Fedex Next Day (under $500)
$24.95
Fedex Next Day (over $500)
$14.95
Questions
For product inquiries or help using the AMJewelers.com website, please call
732-388-4292.
Cancellations & Returns Returns are easy. We want you to be perfectly satisfied with your purchase. If you are
not satisfied for any reason, you can return the product through the
mail for a refund or replacement.
You will need the original order number. Log into your account by clicking on the "My Account"
button. Find your order by order date or order number and select it.
Then select "Click here for printable copy of your invoice".
Please make note of why the item is being returned. You can simply write this on the invoice you include inside the package.
The item(s) must be returned in its original packaging and with all accompanying manuals and accessories.
Package the item securely so as to avoid damage during
shipping. If you are returning an item of significant value, we
recommend that you insure it against loss or damage.
All manufacturers' warranties are in effect.
Send the package to:
A M Jewelers Inc., 11 Westfield Avenue, Clark, NJ 07066
